Overall it was a nice stay. The staff was very friendly including the lady at the front desk who let me borrow her cell phone charger. The room was clean and had very soft carpets. Really my only issue was the fact that the shower didn't drain well so there was standing water at the end. Overall a great stay though and would recommend.
Casino: Horrible experience!!! They took my I'd and sent me a free room and $100 in free play but would not let me go on the casino floor with a valid "plastic" Id. Would not take a state issued paper Id. Will return, but not spend a single dollar on the casino floor. Thanks but no thanks. I will gladly take all of your money but I will refuse to put a single dollar of my own money into your machine. My wife on the other hand was allowed to gamble and she said that it was an ok gambling experience. She didn't win big but also didn't lose big.
This was a nice hotel. My family had a great time. There is no microwave anywhere. also no coffee machines in rooms, but they have cafe where you can buy a cup for $2. Or go up to guest services and ask if they have any vouchers.
Love this place!!! I come here often mainly to gamble but also stay the night. The one thing I would change is that there is no continental breakfast. Sometimes you just want a quick cup of coffee and a banana!
On the plus side the room was clean, neat, and the bed comfortable. Had one of the best pillows I've ever had at a hotel. Wonder if they would have missed one? LOL
I've only been to a couple of casinos so I can't compare to others when it comes to payouts on the slots.
The overall experience was good. All the facilities were clean, the staff was welcoming and inviting, and the amenities were also good. The stand out was the Buffett however. The food selection and variation was very delicious plus the variety of food was perfect. The only negative was the "Chinese selection." It seemed out of place and was not very appetizing. It looked as if no one had eaten anything out of this section for at least an hour. It just seems that space could be better utilized to complete the food selection.
What did impress me was the cleanliness of both the room and the facility over all. All of the staff I encountered were friendly and courteous. The waitress that took care of us at the buffet early Sunday morning did take a while to get us our coffee but that might have been due to being understaffed. It appeared as if she might have been covering more than one area. The food at both the dinner and breakfast was not bad but was a bit of a let down after hearing some of my friends talk about how good it was. This was the reason for me not giving them 5 stars.
Jumer S Casino Hotel is a US Casino based in Rock Island, Illinois. Jumer S Casino Hotel is located at 777 Jumer Dr, Rock Island, IL 61201, USA.
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